Senior Systems Administrator - HorizonIQ a Summit Company
Troubleshoot complex Linux and Windows Server incidents across production infrastructure, including OS, networking, virtualization, storage, monitoring, and backup issues.
Administer Veeam and Zerto backup/DR solutions, including backup monitoring, restore validation, replication support, and recovery planning.
Plan and execute VMware vSphere migration and virtualization projects, including VM provisioning, resource allocation, host-level troubleshooting, and downtime minimization.
Maintain Linux and Windows Server environments through patching, service troubleshooting, performance review, monitoring response, and proactive maintenance.
January 2020 — May 2022
Data Center Technician Level 2 - Rackspace
Built, racked, cabled, and maintained server hardware in a data center environment.
Configured RAID arrays, replaced failed components, and supported hardware troubleshooting for production systems.
Prepared and deployed server infrastructure for client installations, migrations, and operational support.
May 2017 — January 2020
Cloud Operations Specialist - Singlehop/INAP
Supported Linux and Windows servers across hosted and cloud-style infrastructure environments.
Troubleshot server networking, access, service availability, and operating system issues for client environments.
Provided high-priority support for VIP clients while balancing technical resolution with clear communication.